Who Runs This Platform
opbajar is an online gaming platform serving players in Bangladesh. When you create an account, place a bet, or use any feature on opbajar, you interact with us as the data controller. This Privacy Policy explains the rules we follow when handling your personal information — what we collect, what we do with it, and what control you have.
If you have questions about anything in this document, our 24/7 Live Chat team can help you directly.
Information We Collect
We only collect information that is necessary to run a safe, fair gaming service. The table below lists the main categories.
| Category | Examples | Collected When |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | KYC verification before first withdrawal |
| Contact | Mobile number, country (Bangladesh) | Account registration |
| Financial | bKash / Nagad / Rocket / Upay account reference, deposit and withdrawal history | Every transaction |
| Device & Technical | IP address, browser type, Android version, app version | Each login or app session |
| Gameplay | Bets placed, games launched, session duration, bonus usage | While playing on opbajar |
| Communications | Live Chat transcripts, support tickets | When you contact support |
We do not collect your bKash or Nagad PIN. Payment transactions go through each provider's own secure interface; opbajar only receives a transaction reference and status.
Why We Collect It
Every piece of data we hold has a specific purpose. We do not collect information speculatively.
Running your account
We need your mobile number and password to let you log in. We keep your deposit and withdrawal history so you can review your transactions at any time from your account dashboard.
Verifying your identity (KYC)
Before we process your first withdrawal, we ask for one government-issued document — a National ID Card, Passport, or Driving Licence. This is a standard step to prevent underage gambling and financial fraud. KYC review takes up to 6 hours. Once verified, you do not need to submit documents again unless your account details change.
Bonuses and promotions
To apply your 225% welcome bonus, 28% reload bonus, or 1.3% daily cashback correctly, we track eligible gameplay and turnover. This also protects you from errors in bonus calculation.
Security and fraud prevention
We log device and IP information to detect unusual login patterns. If we spot a login from an unrecognised device at an unusual time, we may ask you to confirm your identity through your registered mobile number.
Legal compliance
We are required by applicable regulations to retain transaction records. This is not optional — it is a legal obligation that applies to all licensed gaming operators.
When We Share Information
opbajar does not sell your personal data. We share it only in the following situations:
- Payment processors: bKash, Nagad, Rocket, and Upay receive only the transaction data they need to complete a deposit or withdrawal.
- Game providers: JDB, KA Gaming, Habanero, Pragmatic Play, CQ9, Sexy Gaming, and similar studios receive a session token and bet amount. They do not receive your name or mobile number.
- Legal authorities: If we receive a valid legal order, we will comply. We will tell you if the law permits us to do so.
- Fraud prevention services: Anonymised device data may be shared with third-party anti-fraud tools. These tools do not receive your name or financial details.
Cookies and Tracking
When you visit opbajar through a browser, we set a small number of cookies.
Session cookies
These keep you logged in while you are actively using the site. They expire when you close your browser tab.
Preference cookies
These remember settings like your preferred language and game filter. They last for 30 days.
Analytics cookies
We use first-party analytics to understand which pages players visit most often and where problems occur — for example, if a deposit step is confusing on a particular phone model. This data is aggregated and not linked to your individual account.
The opbajar Android app does not use browser cookies. It uses a secure token stored in the app's private storage, which only the app can read.
How Long We Keep Records
We hold data only as long as it is needed.
- Active account data (profile, transaction history, gameplay logs): kept for as long as your account is open.
- KYC documents: kept for 5 years after your last transaction, in line with standard financial record-keeping requirements.
- Live Chat logs: kept for 12 months, then deleted.
- Closed accounts: anonymised within 60 days of closure, except where legal retention applies.
Your Rights Over Your Data
You have clear rights regarding the personal information opbajar holds about you. To exercise any of these, contact our 24/7 Live Chat.
- Access: You can request a copy of the data we hold about you.
- Correction: If your name or contact details are recorded incorrectly, ask us to fix them.
- Deletion: You can ask us to delete your account and associated personal data, subject to legal retention requirements.
- Restriction: You can ask us to stop processing your data for marketing purposes at any time.
- Portability: You can request your transaction history in a machine-readable format (CSV).
We respond to all data requests within 10 business days. We may need to verify your identity before we action a request — this is to protect you, not to delay.
How We Secure Your Account
opbajar uses HTTPS across all pages and in the Android app. All data in transit is encrypted. Passwords are hashed using a modern algorithm — we cannot read your password, only verify it.
Your financial transactions go through bKash, Nagad, Rocket, or Upay, each of which maintains its own security standards. opbajar staff will never ask for your mobile banking PIN through Live Chat or any other channel.
We recommend you use a unique password for opbajar and not share your login details with anyone. If you suspect your account has been accessed without your permission, contact Live Chat immediately.
Players Under 18
opbajar is strictly for players aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact our support team and we will investigate and close the account promptly.
KYC verification — which requires a government-issued ID showing date of birth — is one of the main ways we enforce this rule.
When This Policy Changes
We update this Privacy Policy when our practices change or when regulations require it. When we make a material change — one that affects how we handle your data in a meaningful way — we will notify active players via a message in their account dashboard.
Minor clarifications (spelling, formatting, link updates) do not trigger a notification. The "last reviewed" date at the top of this page will always reflect the most recent version.
Continuing to use opbajar after a notified change means you accept the updated policy. If you disagree with a change, you can close your account at any time by contacting Live Chat.
Reach Our Support Team
For any privacy-related question, correction request, or data deletion request, use our 24/7 Live Chat. It is the fastest way to get a response — our team is available around the clock, every day of the week.
If you prefer to submit a written request, use the support ticket system inside your opbajar account dashboard. Include your registered mobile number and a brief description of your request so we can verify your identity and act quickly.