Our commitment to safe play
opbajar treats responsible gaming as a core part of how the platform runs — not an afterthought. Every registered player in Bangladesh has access to free tools that let them control how much time and money they spend. These tools are built into your account and can be activated at any time, with no fee and no waiting period.
Gambling at opbajar should stay entertainment. When it starts to feel like a job, an escape from stress, or the only way to recover money, that is a signal to pause. This page explains every option available to you.
Age restriction and verification
opbajar is strictly for players aged 18 and above. This applies to all game types: slots, live casino, fishing, lottery, and crash. Registering a fake date of birth is a violation of the Terms & Conditions and will result in permanent account closure with forfeiture of any balance.
Identity verification (KYC) is required before your first withdrawal. Accepted documents are:
- National ID Card (NID)
- Passport
- Driving Licence
KYC review takes up to 6 hours. Submitting a document that shows you are under 18 will immediately suspend your account.
Warning signs to watch for
Problem gambling can develop gradually. These are the most common early indicators:
- Chasing losses — depositing more after a losing session to try to recover.
- Playing with money set aside for rent, food, or mobile top-up.
- Lying to family members about how much time or money you spend on gambling.
- Feeling anxious, irritable, or restless when you are not playing.
- Increasing bet sizes to get the same level of excitement.
- Borrowing money — through bKash, Nagad, or from friends — specifically to gamble.
Recognising even one of these signs is enough reason to use the tools below or reach out for support.
Quick self-assessment
Answer yes or no to these four questions honestly:
| # | Question | If you answer Yes |
|---|---|---|
| 1 | Have you spent more than you planned in the last 30 days? | Set a deposit limit today. |
| 2 | Have you gambled to recover money you lost? | Take a cooling-off break of at least 24 hours. |
| 3 | Has gambling affected your sleep, work, or relationships? | Contact our 24/7 Live Chat and ask for a self-exclusion. |
| 4 | Have you hidden your gambling activity from someone close to you? | Talk to a support service listed at the bottom of this page. |
Tools opbajar provides
Every opbajar account comes with the following built-in responsible gaming controls. You do not need to request them from support — most are available directly in account settings.
| Tool | What it does | How to activate |
|---|---|---|
| Deposit Limit | Caps the total amount you can deposit per day, week, or month. | Account Settings → Responsible Gaming → Deposit Limit |
| Session Reminder | Sends a pop-up after a set number of minutes to let you know how long you have been playing. | Account Settings → Responsible Gaming → Session Reminder |
| Cooling-Off Period | Temporarily locks your account for 24 hours, 7 days, or 30 days. You cannot reverse this during the active period. | Account Settings → Responsible Gaming → Take a Break |
| Self-Exclusion | Permanently or long-term closes your account to all gambling activity. | Contact 24/7 Live Chat |
| Reality Check | Shows a summary of your wins, losses, and time spent at a chosen interval. | Account Settings → Responsible Gaming → Reality Check |
Setting deposit and spending limits
The minimum deposit at opbajar is ৳100. You can set a personal daily deposit ceiling lower than the platform maximum at any time. Changes that reduce your limit take effect immediately. Changes that increase your limit have a 48-hour cooling-off delay before they activate — this gives you time to reconsider.
Deposit limits apply across all payment methods: bKash, Nagad, Rocket, and Upay. If you reach your limit mid-session, your existing balance is not affected, but you cannot add more funds until the limit period resets.
Self-exclusion: how it works
Self-exclusion is the strongest tool available. Once activated, your account is closed for gambling for the duration you choose. During a self-exclusion:
- Contact 24/7 Live Chat Tell the agent you want to self-exclude. Specify the period: 6 months, 1 year, 3 years, or permanent.
- Confirm your identity The agent will verify your registered mobile number and account ID to process the request securely.
- Receive confirmation You will get a written confirmation via the chat transcript. Your account is locked within minutes of confirmation.
- Withdraw your remaining balance Any balance in your account at the time of exclusion can be withdrawn. The minimum withdrawal is ৳1,500. Processing takes up to 4 minutes via mobile banking.
- Re-registration is blocked opbajar will reject any new registration attempt from the same NID, mobile number, or device during the exclusion period.
Support contacts
opbajar's 24/7 Live Chat is available inside the platform for account-specific requests (limits, exclusions, balance queries). For independent counselling and crisis support, the following services operate in Bangladesh:
External Support Organisations
Kaan Pete Roi (Bangladesh) — a mental health helpline available to anyone experiencing distress. They do not specialise exclusively in gambling but handle addiction and financial stress calls. Search "Kaan Pete Roi Bangladesh" for the current hotline number.
National Mental Health Helpline (Bangladesh) — operated by the Ministry of Health. Provides referrals to counsellors and psychologists. Available via the government health portal.
opbajar 24/7 Live Chat — for all in-platform responsible gaming tool requests. Available every day, all hours.
Keeping minors away from gambling
If you share a device with family members under 18, opbajar recommends the following steps to prevent accidental or deliberate access:
- Use a strong, unique password for your opbajar account and do not store it in the device browser.
- Log out fully after every session — do not rely on session timeout alone.
- Enable your device's parental controls to restrict access to gambling-related websites and apps.
- If you use the opbajar Android app, keep it in a folder that requires a PIN or biometric to open.
- Never share your bKash or Nagad credentials with minors, as these are linked to your deposit and withdrawal flow.
If you suspect a minor has accessed an opbajar account, contact 24/7 Live Chat immediately. The account will be suspended while the matter is reviewed.
Questions players ask
01 Can I set a limit on how much I deposit each day?
Yes. Go to Account Settings → Responsible Gaming → Deposit Limit. You can set a cap per day, per week, or per month. A reduction takes effect immediately; an increase waits 48 hours before it activates.
02 How long does a cooling-off period last, and can I cancel it?
You choose the duration: 24 hours, 7 days, or 30 days. Once activated, it cannot be cancelled or shortened. Deposits and gameplay are blocked for the full period. Your account data and balance are preserved.
03 What happens to my balance if I self-exclude?
Your balance is not forfeited. After confirming the self-exclusion with Live Chat, you can request a withdrawal. The minimum withdrawal amount is ৳1,500. Funds arrive via bKash, Nagad, Rocket, or Upay within about 4 minutes. If the balance is below ৳1,500, contact support for assistance.
04 My family member is gambling too much. Can I report it?
opbajar cannot act on third-party requests without the account holder's consent. However, if you believe a minor is involved, that is treated differently — contact 24/7 Live Chat with as much detail as possible. For adults, the most effective route is to encourage them to contact opbajar or a support organisation directly.
05 Does opbajar send promotions to players who have self-excluded?
No. When a self-exclusion is confirmed, your account is removed from all marketing lists. You will not receive bonus offers, reload promotions, or re-engagement messages via SMS or any other channel during the exclusion period.
06 Is there a way to review my gambling activity before deciding to take a break?
Yes. The Reality Check tool in Account Settings → Responsible Gaming shows a summary of your total deposits, withdrawals, net win/loss, and total playing time for any selected period. Reviewing this data regularly helps you stay aware of your actual spending rather than going by memory.
Playing responsibly means making a decision before you start, not after. If you are ready to play within your means, create an account at opbajar or return to the homepage.