opbajar Withdrawal & KYC Guide
Work through this page once and you will be able to file a payout request, prepare the exact photos the KYC team asks for, and fix a transfer that stalls halfway. Every figure below matches the rules running in your opbajar account today.
18+ · Play Responsibly. Payouts are released only to verified adult account holders.
What your balance has to clear before a payout
A withdrawal is the last step, not the first. Part of your balance may be bonus credit from the 225% welcome offer or the 28% reload, and bonus money stays locked until you turn it over 10 times. A ৳1,000 bonus therefore needs ৳10,000 in qualifying bets before any of it can leave the account.
Deposited cash behaves differently. It is yours to take out once you pass the ৳1,500 minimum, provided no bonus rollover is still open on the account. If the withdraw button stays grey while money is clearly visible, open the Bonus tab and read the turnover meter before you do anything else.
| Minimum withdrawal | ৳1,500 |
| Minimum deposit | ৳100 |
| Daily withdrawal cap on a new account | ৳130,000 |
| Standard payout time | about 4 minutes |
| First payout after the KYC check | up to 2 hours |
| Bonus rollover | 10x |
Two numbers decide most first attempts: the ৳1,500 floor on a single request and the daily ceiling. A request below the floor is not saved for later. You raise the amount or leave the balance sitting in the account.
Withdraw step by step: lobby to bKash in one sitting
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Close out every bonus rollover
Check the Bonus tab first. If the meter still shows turnover left, the request cannot pass. Play through the 10x requirement, or ask live chat to cancel the bonus and keep your own cash free.
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Open Wallet, then Withdraw
The form asks for one amount and one wallet. Type at least ৳1,500. The page shows what your daily cap still allows before you confirm anything.
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Pick a wallet registered in your own name
bKash, Nagad, Rocket and Upay numbers must belong to the same person as the opbajar profile. A payout sent to a friend's wallet is returned to your balance, and the transfer loses its place in the queue.
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Upload KYC on payout number one
The upload button shows up before your first withdrawal only. Have a colour photo of your National ID, passport or driving licence ready, front and back, with all four corners inside the frame.
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Submit and watch the clock
A normal payout lands in about 4 minutes. The first one waits for the document check, so allow up to 2 hours before you start asking questions.
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Keep the confirmation
Save the transaction ID from the app and the SMS from your wallet. If the balance drops and the wallet stays empty, that ID is the first thing support asks for.
KYC before your first payout: three documents we accept
KYC is a one-time identity check that runs before your first withdrawal. You photograph one government document, upload it from the app, and the verification team compares the name and number with your profile. Later payouts skip this step entirely.
Review takes up to 6 hours. A file sent late in the evening can clear the next morning, so upload the same day you plan to cash out instead of waiting for a request to fail first.
Which document to send
| Document | Use it when | What to photograph |
|---|---|---|
| National ID Card (NID) | Your smart card is current and in your own name | Front and back, both sides flat and readable |
| Passport | Your NID has expired and the renewal is pending | Photo page only, all four corners inside the frame |
| Driving Licence | You hold a current licence issued in Bangladesh | Front and back, taken out of any plastic sleeve |
Photo rules that pass on the first try
- Whole card inside the frame, every corner visible, nothing cropped by your fingers.
- Colour photo with no filter, no crop and no brightness trick.
- Flat surface and daylight, so no shadow falls across the number.
- Name and document number readable when the image is zoomed in.
- Both sides for an NID or a licence, both uploaded in the same session.
- Screenshots, photocopies and photos of a screen are rejected at review.
Cash-out limits and wallet timing
All four wallets take a deposit in about 3 minutes and release an approved payout in about 4 minutes. Use the wallet you already top up with, because money only travels back to a number registered in your own name.
- bKashDeposit 3 min
Withdrawal 4 min - NagadDeposit 3 min
Withdrawal 4 min - RocketDeposit 3 min
Withdrawal 4 min - UpayDeposit 3 min
Withdrawal 4 min
The ৳130,000 daily ceiling belongs to a fresh account. Monthly turnover moves you up the VIP ladder and the cap rises with each level, which matters on the nights a cricket final or a bonus round pays well.
| Level | Monthly turnover to reach it | Daily withdrawal cap |
|---|---|---|
| Member | Starter account | ৳130,000 |
| Star | ৳70,000 | ৳180,000 |
| Elite | ৳200,000 | ৳250,000 |
| Master | ৳560,000 | ৳350,000 |
| Legend | ৳1,600,000 | ৳490,000 |
| Crown | ৳4,400,000 | ৳680,000 |
The cap counts per calendar day in Bangladesh time (UTC+06). A request sent close to midnight is measured against that day's total, not the next one, so a big win late at night is often better filed in the morning.
Held payouts: six reasons and the fix for each
Most stalled requests fall into one of six buckets, and the line under the request usually names the reason in plain words. Match your message to the table before you open a chat.
| What you see | What it usually means | What to do |
|---|---|---|
| Rollover still open | Bonus wagering is not finished | Complete the 10x turnover, or ask chat to cancel the bonus |
| Amount below minimum | The request is under ৳1,500 | Raise the amount or leave the balance in the account |
| Daily limit reached | Your cap for the day is already paid out | Wait for the next day in Bangladesh time |
| Verification needed | Profile name and wallet name do not match | Withdraw to your own wallet and update the profile name |
| Resubmit documents | The KYC photo is blurry, cropped or a copy | Reshoot both sides in daylight and upload again |
| Payment refused | The wallet number is registered to somebody else | Switch to a bKash, Nagad, Rocket or Upay number in your name |
If none of these fit, open live chat and send the transaction ID, the amount and the wallet number in one message. Support runs 24/7, sees the exact state of the request on your account, and can tell you whether the money is waiting on a check or already with the wallet.
Your ID after the check: storage, privacy, and what we never ask
Your document is attached to your account record and used to match your name at payout time. It is not shown to other players, it is not published anywhere on the site, and it is not passed to a wallet operator beyond what the transfer itself needs.
- Only the verification and payout teams can open your file, and only for checks on your own account.
- It is looked at again if you change a wallet number or edit a profile detail, which is why details should stay accurate.
- Retention follows the rules in the privacy policy, so you can see what is kept and for how long.
One habit protects you more than any setting: no genuine support agent needs your password, your wallet PIN or a one-time code sent by SMS. If a message asks for those, close it and start a fresh chat from inside the app or the website.
Questions that land in the support chat
1Why is the withdraw button grey while my balance shows money?
Bonus credit is usually the reason. Any open 10x rollover keeps the whole balance locked until the turnover is finished. Open the Bonus tab, read the meter, and either play the remaining turnover or ask chat to cancel the bonus so your own deposits become withdrawable again.
2How long does the very first payout take?
Allow up to 2 hours, because the first request waits behind the KYC check. Once your document is on file, later payouts clear in about 4 minutes on bKash, Nagad, Rocket and Upay.
3Can I send a payout to a friend's bKash number?
No. The wallet must be registered to the same person as your opbajar profile. A transfer to somebody else's number is refused or returned, and repeating it can hold the request while the name is checked again.
4Do I upload documents before every withdrawal?
Once only. The check runs before your first withdrawal, and the file stays on your account. You may be asked for a fresh photo if you change your wallet number or edit the name on your profile.
5Is an expired ID accepted?
An expired document fails review. If your NID has lapsed, send a current passport photo page or a driving licence with both sides visible instead, so the payout is not delayed while the card is renewed.
6The balance dropped but my wallet is still empty. What now?
Most transfers arrive in about 4 minutes. If nothing comes through after that, open the 24/7 live chat with the transaction ID and the wallet number you used. Do not send the request a second time, because a duplicate can push the original to the back of the queue.
Open your account and cash out the same week
Registration takes a few minutes, the first deposit starts at ৳100, and your KYC photos can go up on the same day. Do the document check early and your first payout will not sit waiting for it.